User feedback

Your experience matters.

Help us improve the research journey, from your first enquiry to your time at the facility.

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Tell us about your experience with the User Office and Necsa facilities. Do not include confidential research, personal identifiers or urgent safety reports. Fields marked * are required.

Your experiment

Proposal or experiment reference *

Facility / instrument *

Institution *

Institution country *

Experiment purpose and results (non-confidential summary)

Your experience

What went well? *

What could have worked better? *

What changes would you suggest?

Optional follow-up

May the User Office contact you about this feedback? *

YesNo

If you choose Yes, please provide your name and email below. Otherwise, leave them blank. These details are used for feedback follow-up.

Name (optional)

Email (optional)

Feedback is intended for authorised User Office staff. This form does not promise anonymity. The approved privacy notice and support details will be linked before live collection begins.